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Policies & Procedures

This website provides electronic services which allow you to purchase tickets and travel accommodations. This page contains all purchasing policies relating to the use of this website.

Physical Ticket and Accommodation Vouchers

In order to ensure the accuracy of your order, we will process your items internally once you have purchased show tickets, attraction tickets or lodging accommodations through this website which we will then provide to you, upon arrival at our location. These vouchers must be picked up once you arrive in Branson. We cannot email or mail these to you and these must be picked up in person at our Save On Branson Welcome Center, located at 3265 Falls Pkwy, Suite G, Branson, Missouri, 65616.

Accepted Payment Methods

We are able to accept multiple payment methods through this website and via telephone, including: Visa, Mastercard, Discover and American Express. The total amount of your transaction is due at the time of purchase.

Tax Recovery Charge

When Save On Branson works with area shows and attractions, as well as lodging properties, we incur various taxes and other government fees that our vendors then remit to relevant taxing entities. In order to recover the amount of these various taxes and other government fees, we impose a tax recovery and/or processing fee on all transactions through this website. In order to see specific amounts that may relate to your purchase, simply add the items you wish to purchase to the shopping cart and the amount will be displayed.

Rescheduled or Cancelled Vendor Services

Under certain circumstances due to inclement weather or other issues that may affect the safety of performers, staff or audience members, area shows and attractions may cancel or reschedule their performances and/or hours or dates of operation. These circumstances are out of our control. We will make every effort to remedy the situation, but cannot guarantee a full refund in these unfortunate circumstances.

Cancellation Policy

We understand that circumstances can prevent you from traveling on the dates you planned. While each case is different and we work hard to make things right, we do follow these general guidelines. 72 hours notice is required for any of these possibilities. We offer several options, which must be completed via telephone, not directly via this website:

  • Change travel dates - we can change your travel dates and coordinate all aspects of your vacation based on those new dates. You will not be charged for this service.
  • Open Date your package - if you need to reschedule your vacation but aren’t sure when you will be able to travel, we can set your package in our system as Open Dated. This means that when you decide on your travel dates, simply give us a call and we can put your package into action. We can hold your package free of charge for 1 year.
  • Refund - we do offer full refunds in certain circumstances, although sometimes this can be out of our control based on agreements with area lodging properties, theaters and attractions.

Please call (417) 213-8955 for more details on this policy.